Frequently Asked Questions
Our flexible lease options include 6 to 18 month terms, with optional month-to-month arrangements for an added cost.
We’re a zero-deposit community. Say goodbye to hefty upfront costs and hello to your new home without breaking the bank. More savings, a faster move-in, and stress-free every step of the way.
We require participation in our Renter Liability Waiver Program instead of traditional renters' liability insurance. This program has a monthly fee of $18.65 and covers your liability to the property owner for damages up to $200,000 per occurrence from accidental incidents caused by you or your guests. Please note, this waiver is not a substitute for personal property or personal liability insurance. We encourage residents to secure coverage for their personal belongings and liability. Our preferred insurance carrier for personal property coverage is ePremium. It's advisable to consult an insurance professional to evaluate your personal insurance needs.
Yes—move-in specials are available and updated regularly. Specials can change frequently, so to get the latest offer, please check the homepage for the current move-in promotion or call the leasing office to hear about the exact offer available now. Note: specials may be limited-time and subject to qualifications.
We do not offer furnished homes by default, but we partner with Cort Furniture Rental to provide furnished home options. Availability can vary by property, so please contact the leasing office or visit Cort’s website at www.cort.com to learn about current furnished options, pricing, and delivery details.
- Online: Visit the website and use the tour scheduling tool to pick a date and time that works for you. We also offer self-guided tour options!
- Phone: Call the leasing office to book a tour and confirm availability.
- Walk-ins: We accept walk-in tours, subject to agent availability.
Paying rent is quick and cashless with our streamlined options. Use the online portal or the RentCafe app to submit your payment securely from anywhere. You can pay by credit/debit card or ACH, and you’ll receive a clear receipt for every transaction. For residents who prefer mobile access, the RentCafe mobile app offers the same secure, convenient payment flow, making on-time rent a breeze every month.
Set up automatic rent payments in just a few clicks through the RentCafe portal. Navigate to the Payments section, choose Setup AutoPay, and follow the prompts to schedule recurring monthly payments. AutoPay ensures your rent is paid on time each month, helps you avoid late fees, and keeps your accounts organized with automatic confirmations and reminders.
All applications are completed online through our website. Each applicant pays a one-time $75 application fee, and there is a $250 administrative fee per apartment. The administrative fee is refundable if your application is denied or canceled within 72 hours, but non-refundable after that period. Once submitted, applications are processed through our third-party screening company, which verifies credit, criminal background, rental history, and income.
Subletting is not permitted at our community. However, you may add a roommate to your lease by contacting our leasing office. The prospective roommate must complete our online application, pay the application fee, and meet our qualification criteria. Short-term rentals (Airbnb, Vrbo, etc.) are strictly prohibited.
Our pet-friendly community welcomes up to 3 pets per home. A one-time $350 pet fee per home and $20 monthly pet rent per pet. To ensure the safety of all residents and pets, aggressive breeds are not permitted. We look forward to welcoming you and your furry friends!
Package deliveries are handled through our Luxer Locker and package room system. Carriers deliver packages directly to the secure locker area, and residents receive a notification with a code to conveniently pick up their package at any time.
Parking is available on a first-come, first-served basis for residents and guests. Reserved parking is also available for $20 per month to secure a designated space.
Guests are welcome; however, if a guest stays longer than 14 days, they must complete the screening process and be added to the lease agreement to remain in the home. Please contact the leasing office for assistance.
To transfer within the property, we re-qualify the last 30 days of income and require a 30-day notice before moving. Once the transfer request is approved, our team will help find an available apartment that fits your needs.
Residents must provide a 60-day written notice to vacate. During this notice period, you are responsible for all rent and utilities. In addition, a lease termination fee equal to one month of base rent will apply.
Our valet trash removal runs Sunday–Thursday at 8:00 PM. It’s a required service with a $30 monthly fee added to the rent.
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